Shipment Tracking
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Frequently asked questions
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You can track your shipment by entering the tracking code in the "Track Shipments" section on the Sepex website. This will provide detailed information about the status of your package.
If you forget your tracking code, you can contact Sepex support or request information about your package using the email address registered with your order.
If your shipment was delivered late, please contact Sepex support to have the status of your shipment reviewed and to receive the necessary guidance.
Yes, but changing the delivery address is only possible if you coordinate with the Sepex support team and do so before the shipment is sent. Please submit your request as soon as possible.